Instant backup for every critical load

Your questions, answered.

• How long can Torus sustain critical loads during an outage?

  Backup duration depends on the amount of storage capacity connected to your system. Torus is modular — you size the system to your facility’s critical load profile and add capacity as needs change. Duration ranges from minutes to hours, depending on configuration.

• Does critical load support work alongside other Torus capabilities like peak shaving or voltage correction?

  Yes. Unlike a generator that sits idle until the next outage, Torus Station works around the clock, shaving demand peaks, shifting load to lower-cost hours, correcting power factor, and riding through voltage sags. 

• How fast does backup power need to respond to prevent equipment damage?

  It depends on the equipment. Sensitive loads like servers, network gear, and CNC controllers need power continuity within milliseconds — any gap causes data loss, faulted programs, or scrapped product. Less sensitive loads like HVAC, lighting, and conveyors can ride through brief interruptions without tripping. A generator typically takes 30 seconds or more to reach full power — too slow for all equipment and building systems. 

• How do I protect my facility from power outages without a diesel generator?

  Battery-based backup systems respond in milliseconds rather than the 5-30+ seconds a diesel generator requires, making them a fit for facilities where even a brief power gap causes damage or downtime. Torus provides hours of backup duration depending on system configuration and bridges the gap that generators leave open. For facilities that already have a generator, Torus covers the critical seconds between outage and generator ramp-up.

• What equipment is most vulnerable to power outages in a manufacturing facility?

  The most vulnerable equipment is anything that requires continuous power to maintain state — CNC machines, mid-cycle, programmable logic controllers, vision inspection systems, and server rooms. A power interruption of even a few milliseconds causes these systems to fault, lose positioning, or corrupt data, leading to scrapped product and hours of restart time. Less sensitive equipment like motors, compressors, and HVAC systems tolerate a brief gap but still benefit from fast transfer to avoid wear from hard restarts.