Assume positive intent, and intentionally ask others to share their perspective, thoughts, and feelings.
Share the experience you’re having or any feedback directly and promptly.
Focus on the “A”
Recognize and identify how strengths – the “A” – can be applied to areas of weakness to improve the “F.”
Be Cautiously Optimistic
Approach challenges with hope and belief, while acknowledging challenges or obstacles.
Our Guiding Principles
Customer Breaks the Tie
Customers are at the heart of our company, driving and informing the business and we use human-centered design principles to build customer-centric products. Put simply—the customer always wins.
We value direct, clear, and concise communication, so never bury the lead. Don’t let the answer to the question get lost by providing all of the context first.
Value Speed + Quality Equally
Work quickly to innovate while understanding any fundamental complexities. Do it nice or do it twice.
Use a Holistic Lens
Comprehensive, interdependent systems and data are the foundation that informs our decisions across all business pillars. They are interconnected and should never be siloed from each other.
Keep it Simple
Always strive to use clear, easy-to-understand, and to-the-point language.
Employee rewards package includes equity
Comprehensive medical, dental and vision coverage
Generous paid time off policy and 9 paid company holidays
Paid parental leave
Torus is not currently conducting in-person interviews unless you have proof of full COVID-19 vaccinations + booster and/or a negative COVID-19 test. If you are selected, we will contact you via email to set up a formal meeting through video-conference.