SLVECC protects emergency dispatch operations with Torus

The Salt Lake Valley Emergency Communications Center (SLVECC) is a regional 911 dispatch hub supporting 19 police and fire agencies across the Salt Lake Valley. Operating 24/7, the center manages 2,300–3,000 emergency calls each day — providing unified communication, coordinated response, and critical linkages between the public and first responders. 

1. Frequent area voltage sags add wear to existing UPS systems
2. Demand spikes from high call volume periods and equipment start-ups drove up monthly utility costs

1. Torus corrects voltage sags and spikes, adding another layer of protection to keep critical communication equipment online.
2. Torus automatically covers demand spikes with stored energy, reducing peak demand drawn from the grid
3. Torus Lasso provides  data on electricity use patterns, making demand charges more predictable

SLVECC's service area continues to grow as additional police and fire agencies join the regional dispatch network. The Torus system was designed to scale alongside that expansion, ensuring the same continuous power that protects today's 2,300–3,000 daily emergency calls will support tomorrow's increased capacity. As extreme weather events become more frequent and grid strain increases across the Salt Lake Valley, reliable backup and power-quality correction at emergency facilities is more critical than ever — and SLVECC's deployment sets a precedent for what resilient public-safety energy infrastructure looks like.