Intuitive Control at Your Fingertips

FAQ: Mobile App and Integrations

• What devices does the Torus Station integrate with?

  Your Torus Station can seamlessly integrate with your EV charger, smart thermostat, and smart appliances.

• How does the Torus Station integrate with EV charging?

  Because the Torus Station orchestrates your home’s energy consumption, it is able to feed commands from the Torus App to your EV charger. This allows you to set parameters around when and how your electric vehicle is charged. Say for instance, you’re serious about cutting down on your emissions. Through the Torus App, you can tell your EV charger to only use clean electricity generated by your renewable energy sources instead of pulling from the grid. 

• How does the Torus Station integrate with my HVAC system?

  In order to integrate the Torus Station with your HVAC system, you’ll first need to install a smart thermostat. Once installed, your thermostat will work together with Torus to help you heat and cool your home with optimum efficiency—even while you’re out.

• Can I manage my energy from anywhere?

  Yes. The Torus App allows you to monitor and control your home’s energy use from anywhere in the world, so long as you have an internet connection. In the event of an internet outage, the system will continue to operate normally, but visibility in the mobile app will be limited until your internet connection is restored.

• What should I do if there is a problem with my Torus Station?

  Because our team is constantly performing to-the-minute monitoring of system usage and performance, we’ll likely know about any issues before you do. In this case, we’ll reach out to schedule a repair. If you have additional concerns, support can be reached at support@torus.co.